1.Shipping Charges:
     
       All shipping charges will be calculated during the checkout process (based on country and Product(s) ordered). It is lower shipping charge,around 8USD. heavy box sets DVDs will be charged around 12--30USD.
 
       We always ship via EMS,USPS Priority Mail with delivery confirmation and tracking numbers. 
 
      The country that EMS can not reach,we will ship by HK Air Parcel.you do NOT need to pay any add shipping charge .if you need us to ship by FEDEX,DHL,UPS or other special shipping way,you have to pay the add shipping charge.
 
       TO Asia,Australia,New Zealand, Western Europe,USA,Canada  will be shipped by EMS OR USPS.
 
      The following destinations will be shipped by HK Airline Parcel: Africa, South and Central America, Russia, Eastern Europe and the Middle East.
 
2.Shipping Times and attention:
   Your order will be sent by courier to your door. All the orders are shipped fully insured. All of our products are carefully packaged and please allow 1 to 2 days to prepare your order. Delivery time is usually 4 to 8 business days from the time we receive your payment. shipped by HK Airline Parcel will take 7---14 days. Please make sure you enter the right shipping address,we would not be responsible for the wrong shipping address.
   Yes, we do ship to P.O. Boxes.
 
3.Shipping methods
     We almost ship via EMS,USPS ,if EMS can not reach your country or special stuation,we will ship via HK Air Parcel or FEDEX.
 
4.Track your order
    Once the order is shipped, a tracking number will be emailed to you automatically. With the tracking number,you can track the progress of your bags.If you have any additional shipping inquiries, please do not hesitate to contact us.Part of Tracking websites as below:

   EMS:                 www.ems.com.cn/english-main.jsp
for USA:            www.usps.com
for UK:              www.parcelforce.com
for France:        www.fr.chronopost.com/fr
for Canada:       www.canadapost.ca
for Germany:     www.gdsk.de
for Italy:             www.poste.it
for Belgium:       www.etracker.emstaxipost.be
for New Zealand:www.nzpost.co.nz  
for Australia:      www.auspost.com
for Ireland:        http://www.anpost.ie/AnPost
for Norway:       http://www.posten.no/portal/
HK Air Parcel: www.hongkongpost.com
FEDEX:                www.fedex.com

 Return/Exchange Policy

  You may return any merchandise purchased at http://www.tvdvd4less.com provided that the return meets the guidelines described below. Please email us in advance to obtain an RMA number (Return Merchandise Authorization) within the time period specified below. Please make sure you have your order number included in the email for quicker processing.

Retail Return guidelines:

  All items must be returned within 14 days of the sale date, and (except where prohibited by law) are subject to a 15% restocking fee if returned opened or in a non-factory sealed box.
There is no restocking fee for defective product returned in exchange for the exact same product, or for product originally purchased as Open Box.
There is no restocking fee for DVD/CD set returned to us un-opened. Please note again shipping fees are not refundable if you want a refund rather than exchange.
You will be responsible for all shipping and insurance charges for returns, unless otherwise indicated. If you choose not to insure your package, and we do not accept return of the product, you will be responsible for any loss or damage.
Opened DVD/CD may be exchanged for the same title only. If you disregard this policy and return DVD/CD set for refund, you have to return them within 30 days starting from the order date. 25% restocking fee will be charged to any open DVD/CD returns or unopen returns after 30 days. NO EXCEPTION to this policy. Please take advantage of the free exchange policy to avoid this fee. The fee is charged to keep our low price offering to all of our customers.
Orders could not be canceled once shipped. Please contact us if you no longer want the order after your order is processed and shipped, you need to return the order after its delivery. Under no circumstances should you refuse the delivery and demand full refund. Shipping cost will be deducted from refund if the delivery was refused. You will also be responsible for the return shipping cost if you refuse the delivery.
DropShip Return Policy:

   Same as retail return policy, but your customer should contact you. We will not communicate with your customer.
Wholesale Return Policy:

  We do not accept any return for wholesale products, our profit is very small for wholesale products, so we do not accept return on it.
  We offer free exchange for any defective DVD/CD disks. Please email us if you have confirmed that the DVD/CD is defective. Please ship back the defective disc to us. Once we check the disk and confirm it is defective, we will send you a replacement for free. We will also pay the shipping fee to ship the replacement. We don't reimburse the shipping cost, please ship the defective disc(s) to us at your own cost.